Frequently Asked Questions
Everything you need to know about our wild-harvested superfoods.
What exactly is Kakadu Plum?
The Kakadu Plum, also known as Gubinge or Murunga, is a native Australian fruit known for having the highest recorded natural source of Vitamin C in the world.
How should I store my Kakadu Plum powder?
To maintain maximum potency and freshness, store your powder in a cool, dry place away from direct sunlight. Ensure the pouch is sealed tightly after every use.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
Are your products sustainably sourced?
Yes, we work directly with Indigenous communities and local harvesters to ensure ethical, sustainable, and traditional harvesting practices are respected.
Can I return my order if I change my mind?
Due to the food-grade nature of our products, we cannot accept returns for change of mind once the seal is broken. If your item is damaged, please contact us within 7 days for a replacement.
Is Kakadu Plum safe for children and pregnancy?
Our products are 100% natural fruit powder; however, we always recommend consulting with a healthcare professional before adding any new supplement to your or your child's diet.